faster planning
AI operating modelSTRATEGY / TRANSFORMATION / COMMERCIAL GROWTH / AI
Hi, I’m Jorge “George” Machado.
I challenge assumptions
before they become
expensive decisions.
Strategy and operations executive who identifies where growth breaks down between strategy, media, and AI, then reconnects them around measurable business outcomes and clear accountability.
DAYTON, OH
U.S. + LATAM
LEADERSHIP EXPERIENCE ACROSS
RAZORFISH / VML / YOUNG & RUBICAM / McCANN WORLDGROUP / UNIVERSAL McCANN
THE SHORT VERSION
I turn scattered ambition into an operating model—and the operating model into performance.
first-year media revenue
built from zero to onefirst-party customers
CRM audience planningpaid media ROI
Commercial growth modelWHERE I CREATE VALUE
Not one discipline.
The system between them.
Find the real constraint
Separate the visible marketing problem from the customer, commercial or organizational problem underneath it.
Redesign how work happens
Align strategy, teams, workflows, data and technology around decisions people can actually execute.
Build the capability
Turn the model into platforms, tools and repeatable behaviors that compound performance.
Plan backward from the outcome
Connect strategy, media, creative, operations and technology to evidence—so accountability is designed into the plan, not added after execution.
SELECTED WORK
Samsung Bespoke &
Home Appliances
TASK / STRATEGY & EXPERIENCE PLANNING
Samsung was introducing Bespoke to North America, but personalization risked feeling like another appliance feature. So we repositioned the portfolio as a lifestyle ecosystem built around self-expression.
- Moved Samsung Appliances from technology into lifestyle.
- Unified web, performance media, and CRM.
- Designed personalized journeys for 6M+ customers.
- Positioned smart appliances and AI within everyday life.
CONTEXT, NOT A SECOND RÉSUMÉ
Builder by instinct.
Executive by experience.
I have led strategy and transformation across Publicis, WPP and IPG; advised global brands including Samsung, Mastercard, L’Oréal, Molson Coors, T-Mobile, Stellantis and Merck; and built AI and commercial systems as a founder.
That range is not incidental. It lets me see the whole system—and know where intervention will change the outcome.
SELECTED BRAND EXPERIENCE